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Abstract Curves

Terms & Conditions

1. Introduction
    - This document outlines the terms and conditions governing the use of the online addiction professional services offered by Virtual Care in South Africa and abroad.

2. Services Offered
    - Virtual Care offers a range of addiction-related professional services, including addiction counselling, aftercare services, screening and assessments, medical consultations, and consultations for organisational employee assistance programs.

3. Booking and Administrative Fee
    - Users can book services through the website and agree to pay a administrative fee on all transactions processed through the platform.
  
4. User Responsibilities
    - Users are responsible for providing accurate information during bookings and ensuring compliance with all terms and conditions outlined by Virtual Care.

5. Confidentiality
    - Virtual Care ensures the confidentiality of all user information and interactions according to relevant privacy laws and regulations.

6. Payment
    - Users agree to pay the specified fees for requested services, including the referral fee, and understand that payments are processed securely through the platform.

7. Cancellation and Refund Policy
    - Details the procedures for cancelling bookings, refund eligibility, and any applicable charges for cancellations made by users.

8. Liability
    - Virtual Care disclaims any liability for the outcomes of services provided, acknowledging that individual results may vary based on circumstances and user engagement.

9. Intellectual Property
    - Users agree not to reproduce, modify, or distribute any content from the website without prior consent from Virtual Care.

10. Governing Law
    - This agreement is governed by the laws of South Africa and any disputes arising from it shall be resolved through arbitration or mediation.

11. Amendments
    - Virtual Care reserves the right to update or modify these terms and conditions at any time, with notifications sent to users regarding changes.

By using the services provided by Virtual Care, users agree to abide by these terms and conditions and any updates made to them.

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