Cookie Policy

At Virtual Care, we value your privacy and strive to provide transparency regarding the use of cookies on our online platform for mental health and addiction professional services. This Cookie Policy explains how we use cookies to enhance your user experience and improve our services.

1. What are Cookies?

- Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit a website. They help websites remember your preferences, enhance functionality, and collect information about your usage patterns.

2. Types of Cookies We Use:

- Essential Cookies: These cookies are necessary for the basic functioning of our website, such as enabling secure logins and facilitating bookings for online video consultations.

- Performance Cookies: These cookies help us analyze how users interact with our platform, allowing us to optimize performance and improve user experience.

- Marketing Cookies: These cookies may be used to display personalized ads or promotional content based on your browsing behavior and preferences.

3. Third-Party Cookies:

- We may also use third-party cookies from service providers to track website analytics, manage advertisements, and provide additional features on our platform. These third parties have their own privacy policies governing cookie usage.

4. Cookie Consent:

- By continuing to use the Virtual Care platform, you consent to the use of cookies as described in this policy. You can control and manage cookie preferences through your browser settings.

5. Opting Out:

- If you do not wish to accept cookies from our website, you can adjust your browser settings to block or delete cookies. However, please note that disabling certain cookies may impact the functionality of our platform.

6. Updates to Cookie Policy:

- We reserve the right to update this Cookie Policy to reflect any changes in cookie usage practices. Any modifications will be posted on this page, and your continued use of our platform signifies acceptance of these updates.

If you have any questions or concerns about our use of cookies on the Virtual Care platform, please contact us at info@virtualcareproservices.com.