Privacy Policy

At Virtual Care, we are committed to protecting the privacy and confidentiality of all user information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of personal information when using our online platform for mental health and addiction professional services.

1. Information We Collect:

- When you use our platform to book online video consultations with mental health and addiction professionals, we collect personal information such as your name, contact details, and payment information.

- We may also collect information about your session history, including dates and times of consultations, to provide you with a seamless experience.

2. Use of Information:

- The personal information collected is used to facilitate bookings, provide services, and process payments for online consultations.

- We may use session history data to improve our platform's functionality and tailor our services to better meet your needs.

3. Security Measures:

- We take the security of your information seriously and employ industry-standard encryption and security protocols to protect your data from unauthorized access or disclosure.

4. Disclosure of Information:

- We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to facilitate the services you have booked.

5. User Consent:

- By using the Virtual Care platform, you consent to the collection and use of your personal information as outlined in this Privacy Policy.

6. Updates to Privacy Policy:

- We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and it is your responsibility to review this Policy periodically.

By using Virtual Care's online platform for mental health and addiction professional services, you acknowledge that you have read and understood this Privacy Policy. If you have any questions or concerns about your privacy or data security, please contact us at info@virtualcareproservices.com.